Website Privacy Policy

This Privacy Policy applies to use of the public website spspaints.com, including browsing the website, using the quote request form, and other digital interactions connected to the site.

This policy does not govern painting or renovation agreements, written estimates, proposals, project contracts, payments, warranties, permits, or work performed in person or outside the website. Those matters are handled separately between SPS Painting LLC and the customer.

We may collect the following categories of website-related information:

• Information you submit directly through the quote request form, including first name, last name, email address, phone number, project location, requested service, and project details.
• Technical and security-related form submission metadata, such as submission timing, anti-spam signals, and other security data used to detect abuse or automated traffic.
• Limited network or device information, including data associated with an IP address for security, abuse prevention, and submission rate limiting. For this security control, SPS Painting LLC uses a hashed identifier derived from the IP address instead of storing the raw IP address in the primary lead record.
• Website preference information that helps operate the site experience, such as language preference and your cookie consent choice.
• Website usage data collected through Google Analytics only when you choose to accept non-essential analytics.

We use website information for internal business and operational purposes, including to:

• Respond to quote requests, business follow-up, and communications about your inquiry.
• Send transactional confirmation or notification emails related to a quote request you submitted through the website.
• Review project scope and prepare an initial response or next step.
• Operate, maintain, and secure the website and its forms.
• Detect, prevent, and limit spam, abusive automation, false submissions, and other misuse of the website.
• Measure general website performance and understand how site content is used, but only when a visitor has accepted the applicable analytics storage.
• Comply with legal obligations, resolve disputes, and enforce website terms when reasonably necessary.

The website uses essential storage to operate basic website functions. This includes remembering your language preference, retaining your consent selection, and supporting website security and quote-form functionality.

If you choose Accept All in the cookie banner, SPS Painting LLC may enable Google Analytics to understand visits, navigation behavior, content performance, and broad site usage trends. If you choose Essential Only, Google Analytics should not be activated.

You can revisit your choice at any time using the Cookie Preferences link in the website footer. Changing your choice may affect whether non-essential analytics is permitted on future visits or during the current session.

Quote requests submitted through the website are stored on the SPS Painting LLC backend using Google Firebase and Firestore services for recordkeeping, management, and internal follow-up. When enabled, the website may also send transactional confirmation or internal notification emails related to a submitted quote request before SPS Painting LLC staff continue with manual follow-up.

SPS Painting LLC does not sell personal information collected through this website. We do not share website form submissions with advertisers or marketing networks.

We may share limited information with service providers that help operate the website, such as:

• Google Firebase / Firestore for backend storage and related site operations.
• Resend for transactional email delivery related to quote request confirmations and internal notifications, when enabled.
• Google Analytics, but only when a visitor has accepted non-essential analytics.
• Technology, legal, or professional service providers when reasonably necessary for website security, legal compliance, or protection of rights.

We may also disclose information if we believe in good faith that disclosure is reasonably necessary to comply with law, respond to valid legal process, protect the website, or defend the rights, property, or safety of SPS Painting LLC, its users, or others.

We retain website information only for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining basic business records, managing site security, and meeting legal or recordkeeping obligations.

Security and rate-limit records may be retained for an appropriate period for abuse prevention, incident review, and system administration, even if a quote request does not result in a project.

SPS Painting LLC uses reasonable administrative, technical, and organizational measures to help protect website information from unauthorized access, misuse, or improper disclosure. However, no internet-connected system is completely secure, and we cannot guarantee absolute security.

To reduce abuse, the website uses anti-spam controls, form validation, and submission rate limits. At present, the site may block or reject more than five request attempts within a 24-hour period from the same IP address or the same derived security identifier associated with that IP address.

You may choose not to submit the website form. You may also limit non-essential analytics by selecting Essential Only in the cookie banner or by reopening your preferences from the website footer.

If you want to request access to, correction of, or deletion of information you submitted through the website, you may contact us using the contact information below. We will review requests subject to applicable legal and operational requirements.

This website is not directed to children under 13, and SPS Painting LLC does not knowingly seek to collect personal information from children under 13 through the website. If we learn that personal information from a child under 13 has been submitted through the website, we may remove it as appropriate.

The website may contain links to third-party platforms or websites, including social media pages, Google Business Profile, or other outside services. SPS Painting LLC is not responsible for the privacy practices of those external sites.

SPS Painting LLC may update this Privacy Policy from time to time to reflect changes to the website, business processes, or legal requirements. The Last updated date at the top of this page will show the most recent posted version.

If you have questions about this Privacy Policy or about information submitted through the website, you may contact SPS Painting LLC at santyspainting@gmail.com or 732-318-1433.

For additional information about website-use responsibilities, please also review our Terms of Service.